Since 1991, IMPACT! has provided strategic planning, public relations, marketing, crisis management, reputation management, fund raising and education services to more than 70 organizations nationwide.
Before founding IMPACT! in 1991, Susan worked extensively with museums and nonprofits including the Smithsonian Institution National Museum of American History (Washington, D.C)]., Zoological Society of San Diego (San Diego, CA), Chrysler Museum of Art (Norfolk, VA), and San Diego Space and Science Foundation (San Diego, CA).
She completed her undergraduate work at Hood College, Frederick, MD, where she majored in biology and chemistry and obtained a Master of Arts in Teaching – Museum Education degree from George Washington University, Washington, DC.
Susan has offered strategies, pro bono, on fund raising and public relations tactics for a variety of non-profit organizations, and has participated in a wide variety of community service projects as a former member of the Junior League of San Diego, (CA) and Junior League of Charleston (SC).
Susan currently serves on the board of directors of Heritage Trust Federal Credit Union in Charleston, SC. She completed Leadership Charleston in 1997 and was named in several leading Who's Who in America editions.